Privacy Policy

Vedika Naturals is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services. By using our site, you agree to the terms of this privacy policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on this service, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the service, the choices you make, and the products and features you use. The personal information we collect may include your name, billing address, shipping address, payment information (such as payment card numbers or PayPal details), email address, and phone number.

We may also automatically collect certain information when you visit, use, or navigate our site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our service, and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.

How We Use Your Information

We use personal information collected via our site for a variety of business purposes described below:

To facilitate account creation and logon processes.
To fulfill and manage orders, payments, returns, and exchanges made through this service.
To send you marketing and promotional communications, if you have opted in.
To send you administrative information, such as product, service and new feature information, and information about changes to our terms, conditions, and policies.
To post testimonials with your consent.
To protect our services and ensure security.
To respond to your inquiries and offer support.
To enable user-to-user communications with user consent.
To request feedback and contact you about your use of our service.
To deliver targeted advertising to you.
To manage user accounts.
For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, marketing and your experience.

Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share data based on the following legal bases:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may also share your information with affiliated businesses or in the event of a business transfer.

Security of Your Information

We use administrative, technical, and physical security measures to help protect the security of your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Privacy Rights

In some regions (like the European Economic Area and the United Kingdom), you have rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. If you would like to make a request, please contact us using the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If you are a resident in the European Economic Area or the United Kingdom, and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Retention of Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy, which may be presented separately or as part of this policy.

Links to Other Websites

Our service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by a revised date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this privacy policy, you may contact Vedika Naturals at:

Vedika Naturals
14
8th Main Road,
Ground Floor,
Bengaluru, Karnataka, 560034
India